Comments on: When Customer Service Lady Has No Answer http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/ Pemikiran ngawur pelajar setengah gila yang terdampar di ujung dunia.. Wed, 20 Aug 2008 13:48:01 +0000 http://wordpress.org/?v=2.3.3 By: 1 Tahun dan Selamat Tinggal Budapest http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1307 1 Tahun dan Selamat Tinggal Budapest Thu, 29 May 2008 23:08:59 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1307 [...] dituntut ke pengadilan oleh mafia, menghadiri festival film Indonesia di Budapest, belajar masak, kartu ATM ditelan oleh mesin ATM sampai mengunjungi tempat-tempat menarik di sini. Bagi yang masih penasaran ada apa di [...] […] dituntut ke pengadilan oleh mafia, menghadiri festival film Indonesia di Budapest, belajar masak, kartu ATM ditelan oleh mesin ATM sampai mengunjungi tempat-tempat menarik di sini. Bagi yang masih penasaran ada apa di […]

]]> By: sherwintobing http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1291 sherwintobing Mon, 26 May 2008 22:08:29 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1291 @toshi: Balik ke Indonesia dulu terus baru ke Jepang lagi, haha. Belum kok, belum pernah ngambil JLPT 1 soalnya, dulu pas SD udah tamat yang level 3, tapi belum ada niat ngambil level 2 dan 1 untuk saat ini. :D @toshi:
Balik ke Indonesia dulu terus baru ke Jepang lagi, haha. Belum kok, belum pernah ngambil JLPT 1 soalnya, dulu pas SD udah tamat yang level 3, tapi belum ada niat ngambil level 2 dan 1 untuk saat ini. :D

]]> By: toshi http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1284 toshi Fri, 23 May 2008 04:40:01 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1284 @yuki: visa expired juni dpan? udah mo balik ke indo ya mas? ato balik ke jepang? btw saya mo tau mas yuki JLPTnya udah tamat level 1, kan? toshis last blog post..<a href="http://feeds.feedburner.com/~r/foreignprophecies/~3/296017603/communist-party-in-indonesia-isnt-bad.html" rel="nofollow">Why having a Communist Party isn’t really a bad idea after all</a> @yuki: visa expired juni dpan? udah mo balik ke indo ya mas? ato balik ke jepang?

btw saya mo tau mas yuki JLPTnya udah tamat level 1, kan?

toshis last blog post..Why having a Communist Party isn’t really a bad idea after all

]]> By: sherwintobing http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1267 sherwintobing Sun, 18 May 2008 11:53:59 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1267 @Ian: Well, the one in customer service did speak in English with me, but the security guys didn't. Bener kata loe, harusnya pake bahasa Jepang gw. :lol: @antown: Sepakat juga ah. :D @Marisa: I wish I can Marisa, but I have to leave Budapest soon, my visa already expired by that time. :D @adite: Iyah, hehe, habis itu gw ambil lagi dite duitnya di cabang lain pake passport sama ID card gw. :lol: @yayi: Ah, salah ngetik. :lol: Mudah2an cepet beres yayi. @4nt0n: Tapi seenggaknya mereka memanggil kita dengan ...sama kan? :lol: @doedoedoe: Anu, kok gak disebut nama providernya? Haha. Kayaknya provider GSM sama CDMA Indonesia suka kurang memuaskan yah, kok di surat pembaca di koran2 pada ngeluh semua? @Ian:
Well, the one in customer service did speak in English with me, but the security guys didn’t. Bener kata loe, harusnya pake bahasa Jepang gw. :lol:

@antown:
Sepakat juga ah. :D

@Marisa:
I wish I can Marisa, but I have to leave Budapest soon, my visa already expired by that time. :D

@adite:
Iyah, hehe, habis itu gw ambil lagi dite duitnya di cabang lain pake passport sama ID card gw. :lol:

@yayi:
Ah, salah ngetik. :lol: Mudah2an cepet beres yayi.

@4nt0n:
Tapi seenggaknya mereka memanggil kita dengan …sama kan? :lol:

@doedoedoe:
Anu, kok gak disebut nama providernya? Haha. Kayaknya provider GSM sama CDMA Indonesia suka kurang memuaskan yah, kok di surat pembaca di koran2 pada ngeluh semua?

]]> By: doedoedoe http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1244 doedoedoe Fri, 16 May 2008 08:09:15 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1244 wah..wah..sabar pak.. tp gw juga pernah tuh dapet pengalaman yang tidak menyenangkan sama mas2 CS salah satu provider GSM.. singkatnya dia bikin satu kesalahan mendasar gara2 dia sok tau bikin gw rugi sejumlah uang.. eh dia cuma ngomong "maaf mas.." tp klo dibandingin ATM ketelen di negeri org, kayanya masalah gw ga ada apa2nya deh... hehehheheheh.. <em>doedoedoe's last blog post..<a href='http://positive-cholic.blogspot.com/2008/05/salah-sasaran.html' rel="nofollow">Salah Sasaran</a></em> wah..wah..sabar pak..
tp gw juga pernah tuh dapet pengalaman yang tidak menyenangkan sama mas2 CS salah satu provider GSM..
singkatnya dia bikin satu kesalahan mendasar gara2 dia sok tau bikin gw rugi sejumlah uang..
eh dia cuma ngomong “maaf mas..”
tp klo dibandingin ATM ketelen di negeri org, kayanya masalah gw ga ada apa2nya deh…
hehehheheheh..

doedoedoe’s last blog post..Salah Sasaran

]]> By: 4nt0n http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1240 4nt0n Fri, 16 May 2008 02:20:18 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1240 wah... jadi kangen ga sama jepang yang customer servicenya setidaknya masih baik.. dan ok.. kadang nyebelin juga sih.. huehue wah… jadi kangen ga sama jepang yang customer servicenya setidaknya masih baik.. dan ok..

kadang nyebelin juga sih.. huehue

]]> By: yayi http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1229 yayi Thu, 15 May 2008 08:44:39 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1229 laptop bang. bukan hp.heheh..belum dibalikin ni laptop saya.dan belom ditelvon lagi sama org2 customer servicenya. huff..doakan cepat selesai ya. susah kali hidup tanpa laptop.heheh <em>yayi's last blog post..<a href='http://seratsehat.wordpress.com/2008/05/15/105/' rel="nofollow">Korn feat. Nidji</a></em> laptop bang. bukan hp.heheh..belum dibalikin ni laptop saya.dan belom ditelvon lagi sama org2 customer servicenya. huff..doakan cepat selesai ya. susah kali hidup tanpa laptop.heheh

yayi’s last blog post..Korn feat. Nidji

]]> By: adite http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1228 adite Thu, 15 May 2008 07:12:28 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1228 malang nihan nasib mu Ki.... so, how do you survive for a week without money? mungkin si mbak2 emang kaga tau dan panik kali ya... mbok ya doi harusnya ... "wait a moment sir, i ll get the tec. to solve this prob".. daripada bilang "meneketehe pak... sorri ini mah" <em>adite's last blog post..<a href='http://adite.blogspot.com/2008/03/apakah-ini-mananya-syaraf.html' rel="nofollow">Apakah ini mananya syaraf...</a></em> malang nihan nasib mu Ki…. so, how do you survive for a week without money?

mungkin si mbak2 emang kaga tau dan panik kali ya… mbok ya doi harusnya … “wait a moment sir, i ll get the tec. to solve this prob”.. daripada bilang “meneketehe pak… sorri ini mah”

adite’s last blog post..Apakah ini mananya syaraf…

]]> By: Marisa http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1224 Marisa Thu, 15 May 2008 03:28:26 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1224 Wo ..lo di Budapest? Kebeneran. Check out <a href="http://summit08.globalvoicesonline.org/" rel="nofollow"><b>this event</b></a>. I've received an invitation to participate in the Summit--probably because GVO linked back to the Journal's posts for several times. Tapi undangan doanq ..ngga dikasih tiket pesawat. Sama aja bo'ong. Whatevs, I'd definitely go if I were you. :smile: <em>Marisa's last blog post..<a href='http://journal.marisaduma.net/2008/05/15/the-posts-25th-anniversary-seminar/' rel="nofollow">The Post’s 25th Anniversary Seminar</a></em> Wo ..lo di Budapest? Kebeneran. Check out this event.
I’ve received an invitation to participate in the Summit–probably because GVO linked back to the Journal’s posts for several times. Tapi undangan doanq ..ngga dikasih tiket pesawat. Sama aja bo’ong. Whatevs, I’d definitely go if I were you. :smile:
Marisa’s last blog post..The Post’s 25th Anniversary Seminar

]]> By: antown http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1216 antown Wed, 14 May 2008 17:56:51 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1216 sepakat sama Verdinand <em>antown's last blog post..<a href='http://antownholic.blogspot.com/2008/05/before-and-after.html' rel="nofollow">Before and After</a></em> sepakat sama Verdinand

antown’s last blog post..Before and After

]]> By: Domba Garut! http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1213 Domba Garut! Wed, 14 May 2008 09:42:01 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1213 Hm.. I guess despite the common ruling that "customers' are kings" - I may differ from country to another. Here in this negeri si bau kelek - Customer may not always treated as kings instead more lije "milking cows" As many philippinos staying here said: "Sira Ulo talaga!" :) <em>Domba Garut!'s last blog post..<a href='http://pralangga.blogspot.com/2008/05/mas-lalu-kita-ini-bagaimana.html' rel="nofollow">Mas - lalu kita ini bagaimana?</a></em> Hm.. I guess despite the common ruling that “customers’ are kings” - I may differ from country to another. Here in this negeri si bau kelek - Customer may not always treated as kings instead more lije “milking cows”

As many philippinos staying here said: “Sira Ulo talaga!” :)
Domba Garut!’s last blog post..Mas - lalu kita ini bagaimana?

]]> By: Ian http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1210 Ian Wed, 14 May 2008 04:31:33 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1210 Not being able to speak English is...something missing from a good set of customer service. Nihongo wo doshite saberimasen ka? Hehe... Not being able to speak English is…something missing from a good set of customer service.
Nihongo wo doshite saberimasen ka? Hehe…

]]> By: sherwintobing http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1206 sherwintobing Tue, 13 May 2008 14:29:05 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1206 @yayi: That's bad yayi, how's your cell phone now? @michaeljubel: Absolutely. She was the one who helped me making my bank account there and we spoke in English on that time. :lol: @amelia purba: Nope, I haven't tried to get it back, they told me that I had to go to the main branch of the bank and asked for my card back there. I'd rather withdraw my money with my passport and ID card. @yonna: No second chance given yonna, I'll never go there anymore. :lol: @verdinand: Aku hampir bilang begitu lae, haha, cuma sudah terlalu capek buat marah2 di depan dia walaupun sempat membanting payung ke lantai, loh. ?! I guess I have problem with my bad-tempered. :lol: Reputasi bank itu sendiri sangat bagus sebenarnya, seperti BNI di Indonesia mungkin. Saya rasa saya kebetulan bertemu customer service yang bodoh. @Marisa: No, I'm living in Budapest now. :D Japanese service providers never treated their customers like this, instead, they treated them as if they're kings (seriously). Haha, dari Toba toh, tak kira sama dari Tarutung juga. :D @yayi:
That’s bad yayi, how’s your cell phone now?

@michaeljubel:
Absolutely. She was the one who helped me making my bank account there and we spoke in English on that time. :lol:

@amelia purba:
Nope, I haven’t tried to get it back, they told me that I had to go to the main branch of the bank and asked for my card back there. I’d rather withdraw my money with my passport and ID card.

@yonna:
No second chance given yonna, I’ll never go there anymore. :lol:

@verdinand:
Aku hampir bilang begitu lae, haha, cuma sudah terlalu capek buat marah2 di depan dia walaupun sempat membanting payung ke lantai, loh. ?! I guess I have problem with my bad-tempered. :lol:
Reputasi bank itu sendiri sangat bagus sebenarnya, seperti BNI di Indonesia mungkin. Saya rasa saya kebetulan bertemu customer service yang bodoh.

@Marisa:
No, I’m living in Budapest now. :D Japanese service providers never treated their customers like this, instead, they treated them as if they’re kings (seriously).
Haha, dari Toba toh, tak kira sama dari Tarutung juga. :D

]]> By: Marisa http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1194 Marisa Mon, 12 May 2008 09:22:45 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1194 Yuki, gue kebalik. Elo yang dari Tarutung, gue yang dari Toba! Haha. So, did this happen in Tokyo? Really? Perhaps they should invent smart hybrid customer service robots then eh? Hm, not sure if this is going to make you feel any better, but trust me ..the probability of you experiencing a lousy service in Tokyo compared in Jakarta would be like, 1 to 1000. Err, make it 1 to 100. Hope you're doing okay there by now. PS: Sori gue check sound dulu di atas. <em>Marisa's last blog post..<a href='http://journal.marisaduma.net/2008/05/12/on-being-musically-provocative-and-proactive/' rel="nofollow">On Being Musically Provocative, and Proactive.</a></em> Yuki, gue kebalik. Elo yang dari Tarutung, gue yang dari Toba! Haha.

So, did this happen in Tokyo? Really? Perhaps they should invent smart hybrid customer service robots then eh? Hm, not sure if this is going to make you feel any better, but trust me ..the probability of you experiencing a lousy service in Tokyo compared in Jakarta would be like, 1 to 1000. Err, make it 1 to 100.

Hope you’re doing okay there by now.

PS: Sori gue check sound dulu di atas.

Marisa’s last blog post..On Being Musically Provocative, and Proactive.

]]> By: Marisa http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1193 Marisa Mon, 12 May 2008 09:15:42 +0000 http://sherwintobing.com/2008/05/10/when-customer-service-does-not-solve-your-problem/#comment-1193 Test. <em>Marisa's last blog post..<a href='http://journal.marisaduma.net/2008/05/12/on-being-musically-provocative-and-proactive/' rel="nofollow">On Being Musically Provocative, and Proactive.</a></em> Test.

Marisa’s last blog post..On Being Musically Provocative, and Proactive.

]]>